Contact Loan365If you have a question you should be able to find the answer in our  Frequently Asked Questions.

Difficulties with your loan?

We all know that circumstances can quickly change, so if you find yourself in a situation where you think that you may not be able to make your next repayment or you are struggling with the amount that you need to repay, there are things you can do:

Talk to your AgentYour Agent is there to help you through times like these. They understand your situation and are there to work with you to get your repayments back on track.You should get in touch with your Agent as soon as you feel that you may not be able to make your repayments. This way we can start helping you as soon as possible.

If you pay by direct debit or online
Contact Loan365 directly by email or phone:

Email: info@loan365.ie

Call: 1800 911 365

We appreciate that the last thing you need when struggling to pay on time is additional charges or fees. So you’ll never be charged if you miss or make a late repayment. However, missing or making a late payment may affect your ability to get credit in the future.

Independent InformationIf you are still worried about debt or would like more information on how to manage your money, we recommend that you speak to The Money Advice and Budgeting Service (MABS). Visit www.mabs.ie or call their helpline on 0761 07 2020 to find out more.

Have a complaint?At Loan365, customers are at the heart of our business. We take all complaints very seriously and will try to put things right. If you have a complaint:Learn more

Need to Get in Touch? If you haven’t found what you are looking for in our FAQs then please get in touch.Remember: Protecting your privacy is very important to us so we ask that you do not include any sensitive information such as bank account or card details within your query. Please note that we are unable to provide personal information via email.Write to us Customer Relations, Loan365 PO BOX 365, Drogheda, Co.Louth

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